Shipping & Returns

Order Processing Time: Our typical order processing time is 4 to 6 business days. You will receive a notification email with a tracking number when your order is shipped or we will notify you by e-mail or telephone of our inability to perform your request. From that point you should expect DHL service times to comply with the estimates below. Order processing delays can be experienced if we have to verify your billing address.

Shipping Charges and Delivery Times in U.S and Canada

- DHL Ground - DHL Ground delivery time estimates from our warehouse in Pennsylvania USA are shown below.

The DHL Map and the delivery estimates above are estimates, not guarantees. We do our best to process orders received within the time frames specified, however, during our busiest seasons delays can be expected. It is highly recommended that your request shipping that allows for delivery a day or two extra prior the day that you MUST have your order.

PO Box, APO and FPO Addresses, orders to Alaska, Hawaii and Puerto Rico sent via U.S. Priority Mail only. Sorry, no express or overnight delivery.

Payment:

With the WorldPay system you can use:

Mastercard, Visa, Visa Delta, Visa Purchasing, Laser

Guarantee:

You receive full guarantee for two years.

Repair Service

In the case of damage to the product caused by you, our repair service can offer repairs at a relatively low cost even years later.